Privacy Policy & Legal Terms
Last updated: August 12, 2026 • Effective for all Caelia Health digital products and services (caeliahealth.com)
1. Privacy Policy
At Caelia Health ("we", "our", "us"), accessible via caeliahealth.com, protecting your privacy is our top priority. This Privacy Policy applies to all digital products, educational guides, software applications, and services offered by Caelia Health.
A. 100% Client-Side Local Data Storage
🔒 Your Data Remains 100% Private on Your Device: All interactive software applications and digital trackers provided by Caelia Health run locally in your web browser. Any personal entries, biomarker records, or symptom logs are stored exclusively in your device's local memory (`localStorage`). We never transmit, upload, or store your personal health data on external cloud servers.
B. Information We Collect During Purchase
When you purchase digital products from Caelia Health, we collect only the essential information necessary to process your transaction and issue your digital download access:
- Full Name
- Email address (used strictly for order confirmation, receipt generation, and instant product access)
- Transaction reference IDs (processed securely via SSL-encrypted payment processing partners)
C. Data Usage & Protection
We maintain a strict zero-spam policy and do not sell, lease, or distribute your personal contact information to third parties. Customer communications are strictly limited to order fulfillment, digital updates, and direct customer support.
2. Terms of Use
By accessing our website or purchasing any digital products from Caelia Health, you agree to adhere to the following standard licensing terms:
- Digital Single-User License: All digital product purchases grant a non-exclusive, non-transferable license for personal, non-commercial use by the purchaser.
- Intellectual Property: All text, application source code, designs, artwork, and branding elements are the intellectual property of Caelia Health. Unauthorized distribution, public sharing, re-selling, or modification is prohibited.
- Digital Format Compatibility: Digital products are delivered in standard universal formats (such as PDF files and HTML5 web applications) designed for cross-platform compatibility across modern desktop and mobile operating systems.
3. Refund & Cancellation Policy
Digital Product Returns & Refunds
Caelia Health sells digital products and digital content.
Because digital products can be accessed, downloaded, or duplicated immediately after purchase, all purchases are generally final and non-refundable once digital access or delivery has been provided.
We therefore do not accept ordinary returns or refund requests based solely on:
- Change of mind
- Accidental purchase
- Lack of use
- Failure to review the product before purchasing
- Personal preference after purchase
- No longer wanting the product
Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us promptly.
Where appropriate, we may review the transaction and, at our discretion, provide a refund or other reasonable resolution for a verified duplicate transaction.
Technical or Access Problems
If you experience a genuine technical issue that prevents you from accessing a purchased digital product, please contact us.
We will make reasonable efforts to:
- Identify the problem;
- Restore or provide access where possible; or
- Provide an appropriate alternative solution.
Please contact us before submitting a refund request so we have an opportunity to resolve the issue.
4. Medical Disclaimer
⚠️ General Educational Information: All materials, guides, trackers, and content provided by Caelia Health are intended exclusively for general educational and self-tracking purposes. They do not constitute medical advice, clinical diagnosis, or treatment plans.
Always consult with a qualified medical professional or healthcare provider regarding any health concerns, medical conditions, dietary changes, or therapeutic interventions. Never delay seeking professional medical advice based on information contained within Caelia Health digital products.
Have Questions or Need Support?
Our team is available to assist you with any order, access, or technical inquiries.
Email support@caeliahealth.com